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Self-Service Kiosks

Efficiency meets autonomy

Our Self-Service Kiosks offer numerous benefits to restaurants, including improved efficiency, order accuracy, customization options, faster service, upselling opportunities, and cost savings. These kiosks have become a valuable tool for enhancing the overall dining experience and meeting the changing needs and preferences of customers.

Give customers more control over their dining experience. They can take their time to browse the menu, explore options, and make decisions without feeling rushed. This reduces the likelihood of mistakes or misunderstandings that can occur when orders are taken by staff. Not to mention spend more money due to our conversational customer journey design.

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Why Self-Service Kiosks?

Our Self-Service Kiosks modernise the restaurant space. Take advantage of larger real estate and digital displays to create an interactive touchpoint that makes ordering in-store fast, efficient and cuts the queue. Due to our leading UNITY cloud architecture, our kiosks only need an internet connection to connect to the store. Allowing maximum flexibility in kiosk placement, they can even be connected from off-site locations.

Implementing self-service kiosks in a restaurant offers several key benefits:
  • Reduces Queues: Speeds up the ordering process, allowing customers to place orders quickly and efficiently.
  • Improved Order Accuracy: Minimizes errors by allowing customers to input their own orders directly into the system.
  • Better Customer Experience: Provides a modern and convenient way for customers to browse the menu, customize their orders, and pay at their own pace.
  • Higher Sales: Encourages upselling and add-ons by presenting additional options and promotions during the ordering process.
  • Reduced Labor Costs: Decreases the need for front-line staff, potentially lowering labour expenses.
  • Data Collection: Gathers valuable data on customer preferences and ordering patterns, helping to refine menu offerings and marketing strategies.
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Key Features

  • Faster Ordering: Allow customers to place and pay for an order at a kiosk station, while shortening the queue.
  • Product information: Customers can browse and view items at their own pace and learn more, such as ingredients & allergens.
  • Engaging Content: Take advantage of high-definition video and animations to grab customer attention and up-sell to your customers.
  • Improve customer experience: Improve efficiency and frees up employees to focus on customer-facing tasks.
  • Brand Customization:Your Kiosk, your brand. Our white label Self-service Kiosks can be fully customised to match your establishments look/style.
  • Kiosk Specific Promotions: Increase customer adoption and encourage Kiosk use with Kiosk Specific promotions only accessible on the Kiosk.

Overall, self-service kiosks enhance customer satisfaction, streamline operations, and drive revenue growth.

Works seamlessly with our :

Customer Fusion System

keep your customers informed

Keep your customers updated with live tracking that informs them of where they are in the queue and manages their expectations

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Kitchen fusion system

never miss an order again

Kiosk orders are injected to the POS and into our kitchen fusion system. Orders will appear on the display screens in the kitchen once the order is finalised at the kiosk.

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Rewards

elevate returning customers

Integrate seamlessly with our Rewards Solution. Allowing customers to both earn and redeem rewards at our self-service kiosk. Create kiosk specific rewards campaigns and promotions.

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Payments

effortless payments, endless possibilities

Fully integrated payments that support card, contactless and alternate payments like ZAPPER.

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