GAAP Training & Support
Customer Support
GAAP has built up a solid name in the hospitality industry over the past 35 years for support excellence. We pride ourselves in professional support and being available 24/7, 365. We strive to resolve issues timeously as we fully understand that minimising down time with your POS positively affects your bottom line. With 20 branches throughout the country, we offer on-site support anywhere in South Africa. We have the highest technician-to-customer ratio amongst our competitors, ensuring availability of support assistance when you need it most.
GAAP Training
As part of our on-going strategy to deliver more value to our clients, GAAP offers free training to all our customers to ensure that they get the most out of our solution and streamline operations. We offer free Cloud-Based Training or face-to-face training at our main offices .
Five Easy Ways To Log A Case:
GAAP Training
Book yourself on the next available training session.
As part of our on-going strategy to deliver more value to our clients, GAAP offers FREE training country-wide. We hold classroom environment training sessions weekly in all major centres. Our classroom training sessions will maximise the benefit you get from your investment; from basic system operation and daily stock checking, to the more advanced features such as manufacturing and food cost calculations.
Book yourself on the next available training session:
You can book yourself on the next available training session by Filling out Online Training Request Form Below.
points to consider about the back-office training session:
- It is imperative that the site owner has a good understanding of the GAAP package, and it is highly recommended that they attend a training session before or with their managers.
- A senior staff member is required to attend the back-office training session BEFORE stock is loaded onto your system.
- The member attending must be computer literate.
Alternatively you can book a training session by calling the National Call Centre.
0861 745 260.
- GAAP Hospitality Training Manual Combined
PDF - MODULE 1 – Basics of Stock Control
PDF - MODULE 2 – Hospitality Back Office
PDF - MODULE 3 – Basic System Maintenance
PDF | Video 1 | Video 2 | Video 3 | Video 4 | Video 6 | Video 7 | - MODULE 4 – The Ordering System
PDF | Video 1 | Video 2 | Video 3 | Video 4 | Video 5 | Video 6 | Video 7 - MODULE 5 – Stock Taking | PDF | Video 1
- MODULE 6 – Month End Procedures
PDF - MODULE 7 – History Reports
PDF - MODULE 8 – Debtors & Creditors
PDF - MODULE 9 – Other Stock Procedures
PDF | Video 2 | Video 3 - MODULE 10 – Other Sales Features
PDF | Video (a) | Video (b) - MODULE 11 – Management Overview Report
PDF - MODULE 12 – New Stock Take Module
PDF - Point of Sale Training Manual
PDF - POS Basic Cashup Procedures
PDF - How to Setup Debtor Groups
PDF - Income Statement Setup
PDF - Web Reporting
PDF - Touchscreen Modifiers
PDF - GAAP Pricing Levels
PDF - Updating Tax Percentage
Video - How to Calculate the Difference in VAT
PDF
GAAP OLAP
PDF
Labour Manual
PDF
- Operating Instruction Non Drive Thru Intercom System
PDF - ION All In One Headset VERY Important Information
PDF - Zoom Timer Quick Reference Guide
PDF - Dash Operating Instructions
PDF - HME ION IQ Wireless Intercom Operating
PDF - SYS 6000 Wireless IQ Operating Instructions
PDF - SYS 6001 Mini Intercom Operation
PDF - HME System 30 Timer Install Printer Paper
PDF - ION Headsets Quick Ref Guide
PDF - System 30 Timer Quick Ref Guide
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