In this article, we’ll discuss how to optimise your point-of-sale technology to prepare your restaurant for the new year and improve your sales.
Why Optimise Your Point of Sale
At the centre of your operation is your point-of-sale AKA POS. With modern point-of-sale technology, restaurateurs can ensure that they are up-to-date with the latest trends and technologies to stay competitive.
A modern point-of-sale consists of hardware (like a POS terminal) and software that provides a wealth of information about how your business is performing and streamlines processes such as order taking and payment processing to provide a better experience for their customers.
3 Tips to Optimise Your POS System and Increase Efficiency & Profitability
1) Make sure your hardware is up-to-date
Is your hardware feeling a bit sluggish? Quality point-of-sale hardware can last a very long time. However, it is always a good idea to check your hardware from time to time.
- Modems and network cabling
- Point-of-Sale Terminals
- Your UPS
As a GAAP client, you are backed by first-class customer support for all your hardware and software needs. When issues arise you can log a case on any of our digital support channels – like our new WhatsApp channel. Simply send us a message to +27 72 413 9689 to initiate the case logging process.
It’s also a good time to revisit your point-of-sale requirements. You may find that it’s an excellent opportunity to expand your hardware to optimize your operation.
2) Point-of-Sale Training
Your point-of-sale is only as good as the operators using the system. Make it a priority to train your staff to use your point-of-sale efficiently, your managers should be well-versed in the operation of your point-of-sale so that they can quickly respond when there is a bottleneck, particularly when cashing up and day-end.
3) Analyze Your Data
As a restaurateur, you need to know your numbers, from sales to guest counts and everything in between! There is so much to keep track of, and that’s why your point-of-sale is your most indispensable resource. A modern POS system, is capable of capturing and tracking a variety of data, from inventory to your top-selling menu items, staff time and attendance.
Another important factor is integrating your data to eliminate duplicate work and provide accurate data. GAAP provides a robust platform that allows for third-party integrations like accounting integration with Sage One. Take advantage of our manufacturing module for restaurants that do manufacturing, and integrate our scale into the point-of-sale for pinpoint accuracy and efficiency.
Our point-of-sale can also generate useful reports to aid in better staff scheduling, managing inventory and identifying less profitable menu items when redesigning your menus and promotions.
With an optimised point-of-sale you can speed up service and keep a close eye on how your business is performing.