Safety comes first
2014 is almost done and 2015 is peaking its head around the corner. It's a well-known fact that crime increases over this time of the year. Make sure you, your staff and patrons aren't easy targets with these useful tips:
- Ensure that all your staff knows where the panic buttons are. Don't forget to test them by calling your security company and telling them you are testing your panic buttons.
- Keep your restaurant locked while cleaning, cash ups and staff meetings are being held.
- If you have tables that are on the pavement where through traffic occurs, make sure that your waitrons are keeping their eyes peeled for suspicious lurkers.
- Try to greet customers as they enter your business. Look them in the eye, and ask them if they need help. Your attention can discourage a robber.
- Keep your business well-lit, inside and outside. Employees should report any burned-out lights to the business owner or manager. Keep trees and bushes trimmed, so they don't block any outdoor lights.
- If your business is robbed put your safety first. Your personal safety is more important than money or merchandise.
- Don't talk except to answer the robber's questions.
- Don't stare directly at the robber.
- Prevent surprises; keep your hands in sight at all times.
- Don't make any sudden moves.
- Don't chase or follow the robber out of your place of business.